You must download the Mobilize smart charge application, log in to an email linked to your account already created in the My Renault application, add your vehicle and pair the MY Renault application in your car. This also allows the customer to benefit from connected services (charge programming, remote battery level check, thermal pre-conditioning, etc.)
Mobilize smart charge is available in the Android and IOS app store.
As soon as the service is released and you placed an eligible vehicle in your virtual garage on MY Renault, you will see a banner in the “charging schedule” menu inviting you to discover the Mobilize smart charge service.
In MY Renault, you will be guided to the stores to download the application by clicking on “Discover the mobilize smart charge application” then “launch mobilize smart charge”. Once the application has been downloaded, you can create his account.